Who We Are

About 99 Games — A Gaming Platform Built for Bangladesh

99 Games is more than just a gaming site — it's a leisure companion for hundreds of thousands of people across Bangladesh. This page covers how we started, where we are now, and where we're headed.

500K+
Registered Members
5+ Years
Serving Bangladesh
24/7
Customer Support
SSL
Encryption
Every transaction secured with 256-bit encryption
RNG
Verified
Third-Party Audited
500+
Game Library
Sports to Live Casino
5 min.
Fast Withdrawals
Priority Speed for VIP Members
Who We Are

99 Games was born from a simple question — why isn't there a reliable, trustworthy online gaming platform built for people in Bangladesh? One where you can communicate in Bangla, send and receive money through bKash, and play without worrying about getting scammed. 99 Games was created to answer exactly that question.

Our team brings together technology specialists, gaming professionals, customer support staff, and security analysts — all working toward a single goal: ensuring that every member in Bangladesh enjoys a gaming experience that is safe, transparent, and enjoyable.

From Dhaka to Chittagong, Rajshahi to Sylhet — 99 Games members are spread across every corner of Bangladesh. Some are here for cricket betting, some enjoy Live Casino, and others love slots. That diversity is our strength. We're not just running a piece of software — we're building a community.

Every decision at 99 Games is made with our users in mind. New payment methods were added because members asked for them. Bangla-language customer support was introduced because real help is hard to give when there's a language barrier. That principle will not change going forward.

2019
How It All Started
99 Games launched in Bangladesh for the first time, starting with cricket betting — because cricket holds a place in the hearts of Bangladeshis like no other sport.
2020
bKash & Nagad Payments
bKash and Nagad integration was introduced with Bangladeshi players in mind, making deposits and withdrawals simpler than ever.
2021
Live Casino Launch
Live tables for Baccarat, Blackjack, and Roulette were added, along with Bangla-speaking dealers to remove any language barrier.
2022
VIP & High Roller Program
A high roller program was launched to reward loyal members. Benefits were structured across four tiers, up to Diamond.
2023–24
Mobile App & E-Sports
The dedicated 99 Games mobile app was launched, and more than 50 game titles were added to the e-sports section.
2026
500K Members
Registered members surpassed 500,000. 99 Games is now one of the most recognized online gaming platforms in Bangladesh.
What Sets 99 Games Apart

Six core features of our platform that members mention time and again

Security Is the Top Priority
Every transaction is secured with 256-bit SSL encryption. International standards are followed to protect your personal information and funds. KYC verification ensures that only the verified account owner can access the account. Instant SMS alerts are sent for any suspicious activity.
Bangladeshi Payment Methods
bKash, Nagad, Rocket, and bank transfer — all major payment methods are supported. Deposits are instant, and withdrawals typically complete within 15–30 minutes. Higher membership tiers enjoy even faster processing.
Full Bangla Experience
The entire 99 Games interface is in Bangla. Customer support representatives speak Bangla too. Live Casino dealers who speak Bangla are available. There's no reason you should miss out on any feature because of the language.
Transparent & Fair Gaming
The RNG of every game on 99 Games is regularly audited by internationally accredited testing bodies. No game outcome is predetermined. The RTP for every slot is publicly available. Terms and conditions are written in plain language — no hidden rules.
24/7 Customer Support
Day or night, seven days a week — the 99 Games support team is always on standby. Live chat responses typically arrive within two minutes. VIP members can reach their dedicated personal manager directly.
Responsible Gaming
99 Games believes gaming should be fun, not stressful. Tools like deposit limits, self-exclusion, and a loss tracker are available to all members. If you ever need help, our team is always here for you.
Our Values

A company's values aren't meant to sit on paper — they need to show up in every decision made. At 99 Games, we take that seriously.

When a member raises a complaint, we treat it as valid and investigate. When rules change, we notify members in advance. When a system issue occurs, we own it and fix it. That transparency is what has made 99 Games a trusted name for so many people.

Our values are few but deeply held. We want every member to feel genuinely heard at 99 Games — and that's where everything begins.

Contact Us

For any question, feedback, or complaint, reach out to us directly. We're always ready to listen — contact us at support@99games.xyz or via live chat in the app.

Transparency
Bonus terms, game RTP, payment processing times — we make all of it clearly available. Nothing is hidden.
Fairness
Whether you're a new member or a long-time one, everyone plays by the same rules. If someone receives a special benefit, it's based on their activity — not any back-room arrangement.
Security
The security of members' funds and personal data will never be compromised. We remain committed to ongoing investment in both technology and people to uphold that standard.
Member-First Thinking
Every update and every new feature at 99 Games is driven by what our members actually want. Nothing is forced on them — we build what they ask for.
Continuous Improvement
The way 99 Games has evolved since 2019 says it all — we don't stand still. Every month, something new is added and something existing gets better.
Meet Our Team

The People Behind 99 Games

Rafiul Islam
Chief Executive Officer
12 years of experience in the gaming industry. Responsible for shaping 99 Games' core vision for the Bangladesh market.
Tamanna Khanam
Head of Customer Experience
An expert at turning user pain points into solutions. The initiative to launch Bangla-language support was driven by him.
Ashik Mahmud
Technology Director
Responsible for platform security and performance. Their team is behind the smooth gaming experience you get every day.
Nusrat Jahan
Payment Operations
Led the bKash and Nagad integration. The fast withdrawal process is a testament to his team's achievement.
Our Journey by the Numbers

These numbers give a snapshot of where 99 Games has reached over five years. But the bigger truth behind every figure is the hundreds of thousands of people across Bangladesh who have placed their trust in us.

Member Satisfaction (Latest Survey)92%
Withdrawal Success Rate99.7%
Support Ticket Resolution Rate98%
Mobile User Ratio87%
Annual Member Growth Rate45%
Our Commitment

At 99 Games, a commitment is more than just words. We have made specific pledges that we will never walk back on.

First, no legitimate winnings will ever be withheld from a member. If a delay occurs for any reason, the member will be informed of the cause and provided with a resolution. Second, members' personal information will never be sold or shared with third parties. Third, responsible gaming tools will always be available free of charge, and any member who seeks help will always receive a response.

These commitments are also written into our terms and conditions. If we ever fall short, members have every right to hold us accountable.

Responsible Gaming

At 99 Games, responsible gaming is a core value — not just a compliance requirement. To learn more, visit our Responsible Gaming Page See it here.

FAQs

Frequently Asked Questions About 99 Games

Withdrawals at 99 Games are straightforward and, in most cases, fast. Standard members who submit a withdrawal request typically receive their funds via bKash or Nagad within 15 to 30 minutes. Bank transfers may take a little longer — usually 1 to 3 hours. VIP members enjoy even shorter wait times based on their tier — Diamond members receive their withdrawals in as little as 5 minutes. Before your first withdrawal, you'll need to complete a one-time KYC verification. Simply provide your National ID and proof of your mobile banking account, and verification is usually completed within 24 hours. When submitting a withdrawal request, keep in mind that any bonus balance for which the wagering requirement has been met can also be withdrawn — otherwise, only your real-money balance is eligible.

99 Games is clear about this — the platform is strictly for individuals aged 18 and above. Minors are completely prohibited from registering or using an account. Date of birth is required at registration, and a national ID is mandatory for KYC verification — something no one under 18 is eligible to obtain. If any account is found to be used by a minor, it will be suspended immediately and the deposited funds will be returned after notifying the relevant authorities. If you discover that an underage family member is using this platform, please contact our support team right away.
Join the 99 Games Family

You've read our story. Now become part of it — register, claim a 150% bonus on your first deposit, and join over 500,000 Bangladeshis.

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